Customer Data Policy

Customer Data Policy

Effective Date: January 2025

At LLS, we value your trust and are committed to protecting your personal information. This Customer Data Policy outlines how we collect, use, store, and protect your data when you interact with our website, purchase our products, or contact us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment details (processed securely through third-party providers)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device type
  • Website usage data (e.g., pages visited, time spent on site)

c. Order and Purchase Data

  • Products purchased
  • Order history
  • Shipping preferences

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill your purchases and provide customer service.
  • Communication: To send order updates, promotional offers (with your consent), and respond to inquiries.
  • Website Improvement: To analyze usage and improve the functionality and experience of our website.
  • Legal Obligations: To comply with tax, accounting, and regulatory requirements.

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties to provide services, including:

  • Payment Processors: To securely handle transactions.
  • Shipping Providers: To deliver your orders.
  • Analytics Providers: To help us understand website usage patterns.
  • Legal or Regulatory Authorities: If required by law.

4. Data Storage and Security

We take appropriate measures to protect your personal data, including:

  • Encrypted storage of sensitive information.
  • Secure payment gateways (e.g., SSL encryption).
  • Restricting access to authorized personnel only.
  • Regular review and updates of security measures.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
  • Data Portability: Request transfer of your data to another service provider.
  • Opt-Out: Opt-out of receiving marketing emails (unsubscribe link provided in emails).

To exercise your rights, please contact us at [insert contact email].

6. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. Cookies help us:

  • Remember your preferences.
  • Improve website performance.
  • Provide personalized content.

You can control cookies through your browser settings. For more details, refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Effective Date.” We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this policy or how we handle your data, please contact us here or at:

  • Email: info@lobsterlife.com
  • Phone: (201) 862-4895
  • Address: 10 Dell Glen Ave, #5A, Lodi, NJ, 07644